Privacy Policy

Last Updated: October 12, 2025

1. Introduction

Pens ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Fill out contact forms
• Subscribe to our newsletter
• Enroll in our courses
• Use our services

This information may include: name, email address, phone number, company name, job title, and payment information.

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your transactions
• Send you updates and marketing communications
• Respond to your inquiries
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers compliant with Saudi regulations

Your data is stored in secure data centers located in Saudi Arabia, ensuring compliance with local data residency requirements.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business
• Business Partners: Digital Trendz, our worldwide technology partner
• Legal Authorities: When required by law or to protect our rights

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@pens.sa

7. Cookies

We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings.

8. International Data Transfers

While our primary data storage is in Saudi Arabia, some data may be transferred to our global partners. We ensure appropriate safeguards are in place for any international transfers.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: